I had a good experience at Kramer. Ted did well at explaining everything to me, as well as referring me to Kurt from the finance department; who was phenomenal! My delivery also went smoothly as I was shown and lead through my car by Rose. I would come back, the staff were warm, friendly and welcoming. Above all else, I didn't feel like I was being cheated or there was anything hidden from me, good job Kramer Mazda.